Return & Refund Policy

Last updated: 2026-02-22

Return Policy

We offer a 15-day money-back guarantee. This means you have 15 days after receiving your item to request a return. Please read this policy carefully before proceeding.

To be eligible for a return:

  • The item must be in the exact same condition as received
  • The item must be unused, unopened, and untampered
  • All original packaging, tags, manuals, parts, and accessories must be included
  • A receipt or proof of purchase is required

Any return that is opened, used, or shows signs of damage will automatically void the refund or exchange.

Please note:

  • Returns do not cover change of mind
  • Returns do not cover compatibility issues if the product has been opened
    We strongly recommend confirming compatibility with your device before opening or using the product.

Return Process

To start a return, please contact us at:

Please include the following information in your request:

  • Order number
  • Whether the product has been opened or used
  • Reason for the return

You must begin the return process within 30 days of the purchase date.
Our customer care team will first assist with troubleshooting or guide you through proper usage before approving a return.

Return Requirements

  • All returned items must include every component originally received
  • Missing parts or accessories will void the 30-day money-back guarantee
  • Returned products must match their original delivered condition

After Approval

If your return is approved:

  • You must ship the product(s) back within 7 business days
  • A valid tracking number must be provided
  • Return shipping costs are the customer’s responsibility
  • Original shipping fees are non-refundable

Damages & Issues

Please inspect your order immediately upon delivery.
If your item is defective, damaged, or incorrect, contact us right away so we can review the issue and resolve it appropriately.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

  • If approved, the refund will be issued to the original payment method
  • If not approved, the item(s) will be shipped back to the return address provided

Please ensure all items are carefully checked before sending them back.

Contact Information

If you have any questions regarding returns or refunds, contact us anytime:

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